A live chat is among the many ways of communication supplied by some website hosting suppliers as part of their support services. Depending on the provider, the chat can be used for billing, pre-sales and/or technical support. This way of contact is quicker than a support ticket and it'll make it much less likely to misunderstand or misspell anything as compared to a phone call with a representative. What's more, if the problem that you experience needs some time to be examined and dealt with, you'll be able to do something else at the same time instead of just waiting, like you'd have to do when you call. Also, you can take advantage of a live chat assistance service absolutely free as long as you have Internet accessibility even if your hosting supplier is situated in another country and they don't have a local telephone number that you can call.
Live Chat Support in Shared Website Hosting
We supply a live chat assistance service for all shared website hosting that we offer and we are able to support you with almost everything live. If you do not have an account with us yet, we can provide you with more information about the plans in order to help you to get the most suitable package. If you are a current client, we're able to help you with any general or billing matter and with numerous common tech troubles, such as an e-mail address installation in a desktop email client. If you can't phone us for some reason or you're in some country where we don't have a local phone number, the live chat is the best choice to contact us. Needless to say, some situations require additional time to examine and test, which means that you will have to open a ticket to our technicians, still, we are able to save you time and assist you with many troubles on the chat.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we provide with all our Linux semi-dedicated plans, you'll be able to find the answers for any questions you may have or have a lot of issues resolved instantly. Our service is available every day, so that you can get in touch with a representative even on weekends and holidays. If you are unsure which package is better for your web sites or if our leading-edge cloud hosting platform covers some system requirements, you may come on our live chat before purchasing anything. If you're an existing customer, you'll be able to get more information about billing issues, account settings as well as a variety of common tech troubles you may encounter, let's say in case you cannot set up an email account in a client on your PC. The live chat will save you a considerable amount of time regardless where you are or when you contact us.