One of the usual reasons to get a server of your own is that you'll have comprehensive control over the software environment and you may install anything you wish. This will allow you to run programs which require specific software in order to be present on the server, which is not possible with a shared hosting server in which you could install software just in the account, but not on a root level. In case you're not very experienced with this sort of matters, nonetheless, you could encounter difficulties because managing a hosting server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our admins can take care of a variety of tasks that should be done or can resolve a variety of issues that you might experience.
Installation and Troubleshooting in VPS Servers
The upgrade features sixty minutes of custom work on your web server, so in the event that you obtain any of our VPS servers solutions, you could benefit from this service and have our administrators carry out different tasks which you can't do yourself or you simply have no time. They could install and set up any piece of third-party software for you in case the installation is challenging or they can troubleshoot any app that doesn't operate efficiently for some reason. You could add the upgrade to your package as often as you need depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left in your billing CP. Our Managed Services upgrade provides half an hour of custom work on your server too, but just in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the Linux dedicated web hosting plans which we offer at any time that you need it. If you need some custom work from our admins immediately after your web server is set up, you could get the upgrade during the hosting server signup procedure, or when you need something to be performed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our administrators on your hosting server, so in the event that you experience any problems to install a third-party piece of software or some application gives errors and does not work the way it should, our specialists shall assist you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it includes.